Privacy Policy
How we collect, use, and protect your personal information
Last updated: June 1, 2023
1. Introduction
At Benefits Emirates ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at benefitsemirates.org or use our membership discount card services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for a membership
- Fill out a form on our website
- Contact us via email, phone, or other communication channels
- Subscribe to our newsletter
- Participate in promotions or surveys
The personal information we collect may include:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information
- Emirate of residence
- Membership preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view
- Time and date of your visit
- Time spent on pages
- Other diagnostic data
We collect this information using cookies and similar tracking technologies. For more information about our use of cookies, please see Section 7 of this Privacy Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and manage your membership
- Provide and maintain our services
- Notify you about changes to our services
- Provide customer support
- Gather analysis or valuable information to improve our services
- Monitor the usage of our services
- Detect, prevent, and address technical issues
- Send you marketing and promotional communications (with your consent)
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with third parties in the following situations:
4.1 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions. These partners include our partner establishments that provide discounts to our members.
4.2 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
4.3 Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
4.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.5 With Your Consent
We may disclose your personal information for any other purpose with your consent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this Privacy Policy will require us keeping your personal information for longer than the period in which you have an active membership with us plus 2 years.
7. Cookies Policy
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
7.1 Types of Cookies We Use
| Type of Cookie | Purpose |
|---|---|
| Essential Cookies | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. |
| Performance Cookies | These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. |
| Functional Cookies | These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. |
| Targeting Cookies | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. |
7.2 Your Choices Regarding Cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you disable cookies, some features that make your site experience more efficient may not function properly.
8. Your Privacy Rights
8.1 Access, Update, or Delete Your Information
You have the right to:
- Access the personal information we have about you
- Request that we correct any personal information we have about you
- Request that we delete any personal information we have about you
To exercise these rights, please contact us using the contact information provided below.
8.2 Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails, or by contacting us using the contact information provided below.
9. Third-Party Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Benefits Emirates
Office 1205, Al Manara Tower
Sheikh Zayed Road, Dubai, UAE
Email: privacy@benefitsemirates.org
Phone: +971 4 123 4567